Effective Date: June 11, 2026
Last Updated: June 11, 2026

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FORTÉIA (“FORTÉIA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.forteia.co, subscribe to our emails, submit an inquiry, communicate with us, or otherwise interact with our business online or offline.

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1. Information We Collect

We may collect personal information you choose to provide directly to us, including:

• Full name

• Email address

• Phone number

• Mailing address or project address, if you provide it

• Event, design, or project details you include in an inquiry or questionnaire

• Any information you send to us by email, phone, forms, invoices, or other communications

We may also automatically collect certain information about how you access or use our website, which may include:

• IP address

• Browser type and device information

• Pages viewed and links clicked

• Referring website or source

• Approximate location based on IP address

• Cookie and similar technology data, where used

We collect this information when you visit our website, subscribe to our emails, submit an inquiry, or otherwise communicate or do business with us.

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2. How We Use Information

We may use personal information for the following purposes:

• To respond to inquiries, messages, and requests

• To provide floral design, styling, consulting, delivery, or related services

• To send newsletters, updates, and marketing emails if you subscribe

• To manage client relationships and maintain business records

• To operate, maintain, and improve our website and offerings

• To process payments or coordinate services through third-party providers, where applicable

• To protect our rights, property, and safety, and that of our clients and others

• To comply with legal and regulatory obligations

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3. Email Marketing

If you subscribe to our mailing list, we may send you emails about studio news, updates, features, or offerings. You can opt out of marketing emails at any time by following the unsubscribe link in our emails or by contacting us using the details in the “Contact” section below.

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4. How We Share Information

We do not sell your personal information for money.

We may share personal information with trusted third parties that help us operate our website and business, such as:

• Website hosting or website platform providers

• Email marketing and communications providers

• Form processing and scheduling tools

• Analytics or site performance providers

• Payment processors, if and when we accept online payments

• Professional advisors such as legal, accounting, or administrative providers

We may also disclose information:

• When required to do so by law, regulation, or legal process

• When we believe disclosure is necessary to protect our rights, safety, or property, or that of our clients or others

• In connection with a business transaction such as a merger, acquisition, or reorganization, if that were to occur in the future

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5. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve performance, and support communication or marketing efforts. These tools may collect information about your use of the site, such as the pages you visit and the time you spend on each page.

You can usually adjust your browser settings to refuse or limit cookies, or to alert you when cookies are being sent. If you disable cookies, some features of the site may not function properly.

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6. Do Not Track

Some browsers include a “Do Not Track” (“DNT”) feature that signals to websites that you do not want your online activity tracked. At this time, there is no industry standard for how to respond to DNT signals, and our website does not currently respond to these signals.

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7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

• Respond to inquiries and provide services

• Maintain accurate business and financial records

• Comply with legal, tax, and accounting obligations

• Resolve disputes and enforce our agreements

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8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information in our care. However, no website, internet transmission, or storage system can be guaranteed to be completely secure, and we cannot promise or guarantee absolute security of information.

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9. Your Choices and Rights

You may:

• Opt out of marketing emails by using the unsubscribe link in our emails or by contacting us

• Request that we update or correct your personal information

• Contact us with questions about the personal information we hold about you

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10. California Privacy Notice

If you are a California resident, you may have certain rights under California law regarding your personal information, including the right to:

• Request access to certain personal information we collect, use, or disclose

• Request deletion of certain personal information, subject to legal exceptions

• Request correction of inaccurate personal information

• Not be discriminated against for exercising your privacy rights
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To make a privacy-related request, please contact us using the information in the “Contact” section below. We may take steps to verify your identity before responding.

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We do not sell or share personal information as those terms are defined under California law, unless we state otherwise in an updated version of this Privacy Policy.

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11. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can take appropriate steps.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and revise the Effective Date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.

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13. Contact

If you have any questions about this Privacy Policy, our privacy practices, or would like to make a privacy request, please contact:

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FORTÉIA
Pasadena, California
Email: florals@forteia.co